How Gigalixir Handles “Bad” Users, TOS Violations, and 1-Star Reviews

Man Looking at a one star post

It likely doesn’t come as a big surprise that when you operate an open cloud deployment platform, you’re inevitably going to encounter malicious actors who habitually violate your company Terms of Service (TOS).  Unfortunately, when we kick these actors off the platform, they inevitably leave scathing 1-star reviews claiming they are just an innocent bystander […]

Scaling Smart and Avoiding the Silicon Valley Trap

Scaling Gigalixir Image

All profitable startups eventually face scaling issues as they grow. This is the point where many Silicon Valley startups overextend themselves. It’s been two years since Gigalixir expanded its core team and entered the “scaling” phase of its growth. Whether in accounting, staffing, or technical areas, scaling requires change. This includes a different focus, re-architectured […]